Contact
We reply within one business day. For anything time sensitive, a housing deadline or a flight, call rather than wait on email.
- Phone
- +1 (325) 324-5664
- Use the form, or call and we will follow up in writing.
- Address
- 771 Virgil St
Abilene, TX 79602
United States
We answer within one business day, Monday to Friday.
What to write to us about
- An order. Give us the order number and what you need. Refunds are handled under the refund policy.
- A correction. Name the article and point at the sentence. This is the most useful message you can send us, and it goes to the editor rather than to support. See the editorial policy.
- A source. If you want to know where a claim came from, ask. Every article lists its sources, and we will explain any one of them.
- Privacy. Access, correction and deletion requests are answered within 45 days under the privacy policy.
- Accessibility. If something on this site blocks you, tell us what page and what you use to browse, and we will get you the information another way while we fix it. See the accessibility statement.
What we cannot do
We cannot give you legal advice about your lease or your landlord, and we cannot tell you whether you qualify for an emotional support animal. The first needs an attorney or a fair housing organisation in your state, the second needs a clinician who has actually evaluated you. The disclaimer sets out why, and our articles point you to the right kind of help for each.